如何解决OTRS系统安装时MySQL的报错问题

上面的mysql的版本是是mysql5.0.45，报错里面是4.1.20，应该你启动的是默认的as4中的mysql4.1.20版本。你可以到你的/usr/local/mysql5.0.45/bin/中启动新版本的数据库cd /usr/local/mysql5.0.45/bin/./mysqld_safe &这样启动一下试一下。 0 0 ?>

系统版本

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[root@cdh111 ~]# uname -a

Linux cdh111 3.10.0-514.el7.x86_64 #1 SMP Tue Nov 22 16:42:41 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

安装运行环境(建议单独安装mysql，传送门点这)：

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[root@cdh111 ~]# yum -y install sendmail setuptool httpd mysql-server mysql mod_perl perl-Net-DNS perl-XML-Parser perl-DateTime perl-TimeDate perl-IO-Socket-SSL perl-DateTime-Format-Builder perl-Apache-DBI

[root@cdh111 ~]# yum -y install perl perl-Crypt-SSLeay perl-Digest-SHA perl-Net-LDAP procmail perl-core perl-LDAP perl-Encode-HanExtra perl-GD perl-JSON-XS perl-Mail-IMAPClient perl-PDF-API2 perl-PDF-API2-Text-CSV_XS

[root@cdh111 ~]# yum -y install perl-YAML-XS perl-YAML gcc gcc-c++

[root@cdh111 ~]# yum -y install system-config-firewall-base system-config-date system-config-firewall system-config-firewall-tui system-config-network-tui system-config-services system-config-services-docs

[root@cdh111 ~]# yum -y install perl*

静静地等待安装完

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[root@cdh111 ~]# yum install -y bash-completion

[root@cdh111 ~]# wget http://ftp.otrs.org/pub/otrs/RPMS/rhel/7/otrs-5.0.22-01.noarch.rpm

[root@cdh111 ~]# rpm -ivh otrs-5.0.22-01.noarch.rpm

[root@cdh111 ~]# service httpd restart

[root@cdh111 ~]# su otrs

[root@cdh111 ~]# /opt/otrs/bin/otrs.Daemon.pl start

[root@cdh111 ~]# /opt/otrs/bin/Cron.sh start

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