求肯德基餐厅服务英语口语及一般食物英语

During my summer holiday in 2003, I found a part-time job as a cleaner in KFC I did not realize that it was not an easy job before I did it I had to work seven hours a day, which would last three weeks The job was tiring and boring because I had to get up early and went to bed late Every day I had to repeat the same work, which nearly made me mad I almost gave it up, but finally I sticked it out until the new semester began The experience taught me a lesson that there is no free lunch

I have to work hard to get what I want So the experience is very meaningful and I know the value of labour这个是别人写的，我搜到的，发给你吧，呵呵

肯德基

肯德基 英文全称Kentucky FRIED CHICKEN

肯德基简称KFC,是世界最大的炸鸡连锁餐厅。六十年前， 桑德斯上校(Colonel Harland Sanders)研发出由十一种香料组合而成的独家炸鸡配方，后来则发展成现在的肯德基。 肯德基遍布全球八十余个国家，目前拥有超过九千六百家店。在这个地球上，每天都有一家肯德基开幕。不论是在中国大陆的长城或是巴黎繁忙的市中心、从保加利亚风光明媚的苏菲亚市中心以至阳光满布的波多黎各街道，处处都可见到以桑德斯上校熟悉的脸孔为招牌的肯德基餐厅。

世界上每天都有超过600万的顾客享受著肯德基所提供的美味餐点。除了肯德基的传统招牌产品---原味炸鸡，顾客还可在世界个地的肯德基餐厅品尝到其他400多项产品，例如科威特的鸡肉烤饼及日本的鲑鱼三明治。

肯德基的成功，源自於全球将近十九万员工的齐心努力。在世界各地，肯德基永远将顾客的需求摆在第一位，使顾客在享受各种高品质餐饮的同时，也能感受到最亲切的一流服务和用餐环境。

亚太地区是肯德基目前成长最快速的地区;在马来西亚、韩国、印尼、泰国及中国大陆，肯德基都巳成为当地最大的西式速食餐厅。

肯德基属於百胜餐饮集团，是世界上最成功的消费品公司之一。其下三大系统为餐厅业、饮料业、及休闲食品业，肯德基与其他两个知名的餐厅系统---必胜客及塔可钟（Taco Bell）、东方既白，都为百胜餐饮集团所统筹。

在二十世纪三十年代中期，哈兰。山德士上校在他的家乡，离美国田纳西州二十五英里的肯德基州买了一家汽车旅馆和咖啡馆。在他六十多岁从事餐饮业前，已经在从公路铁路到俄亥俄河上的蒸汽摆渡船上拥有许多业务。

山德士上校热衷于烹饪并经常尝试用各种各样的调味品进行配方。当他发现用十种神奇香草和香料配合的面粉裹在鸡块上烹炸后，他的声誉渐渐提高。然后，在一个星期天，当他正准备为游客们烹制炸鸡时，他增加了第十一种成分。山德士上校说：“用我发现的这第十一种配方使我拥有了世界上最美味的鸡”。

百胜公司的地址在上海市。美罗大厦

肯德基州为了表彰他为家乡作的贡献，授予他“山德士上校”的荣誉称号。

到2000年，肯德基连锁店在世界各地拥有超过1000多家的餐厅。这些餐厅遍及80多个国家和地区，雇佣员工20多万名，年营业额近90亿美元。

肯德基公司所属世界上最大的餐厅集团--百胜全球餐饮集团，集团内有包括分布在超过100个国家和地区的近 30,000 家连锁的世界著名的肯德基餐厅、必胜客餐厅、Taco Bell 餐厅。

Colonel Harland Sanders, born September 9, 1890, actively began franchising his chicken business at the age of 65 Now, the KFCbusiness he started has grown to be one of the largest quick service food service systems in the world And Colonel Sanders, a quick service restaurant pioneer, has become a symbol of entrepreneurial spirit

More than a billion of the Colonel's "finger lickin' good" chicken dinners are served annually And not just in North America The Colonel's cooking is available in more than 80 countries and territories around the world

When the Colonel was six, his father died His mother was forced to go to work, and young Harland had to take care of his three-year-old brother and baby sister This meant doing much of the family cooking By the age of seven, he was a master of several regional dishes

At age 10, he got his first job working on a nearby farm for a month When he was 12, his mother remarried and he left his home near Henryville, Ind, for a job on a farm in Greenwood, Ind He held a series of jobs over the next few years, first as a 15-year-old streetcar conductor in New Albany, Ind, and then as a 16-year-old private, soldiering for six months in Cuba

After that he was a railroad fireman, studied law by correspondence, practiced in justice of the peace courts, sold insurance, operated an Ohio River steamboat ferry, sold tires, and operated service stations When he was 40, the Colonel began cooking for hungry travelers who stopped at his service station in Corbin, Ky He didn't have a restaurant then, but served folks on his own dining table in the living quarters of his service station

As more people started coming just for food, he moved across the street to a motel and restaurant that seated 142 people Over the next nine years, he perfected his secret blend of 11 herbs and spices and the basic cooking technique that is still used today

Sander's fame grew Governor Ruby Laffoon made him a Kentucky Colonel in 1935 in recognition of his contributions to the state's cuisine And in 1939, his establishment was first listed in Duncan Hines' "Adventures in Good Eating"

In the early 1950s a new interstate highway was planned to bypass the town of Corbin Seeing an end to his business, the Colonel auctioned off his operations After paying his bills, he was reduced to living on his 5 Social Security checks

Confident of the quality of his fried chicken, the Colonel devoted himself to the chicken franchising business that he started in 1952 He traveled across the country by car from restaurant to restaurant, cooking batches of chicken for restaurant owners and their employees If the reaction was favorable, he entered into a handshake agreement on a deal that stipulated a payment to him of a nickel for each chicken the restaurant sold By 1964, Colonel Sanders had more than 600 franchised outlets for his chicken in the United States and Canada That year, he sold his interest in the US company for million to a group of investors including John Y Brown Jr, who later was governor of Kentucky from 1980 to 1984 The Colonel remained a public spokesman for the company In 1976, an independent survey ranked the Colonel as the world's second most recognizable celebrity

Under the new owners, Kentucky Fried Chicken Corporation grew rapidly It went public on March 17, 1966, and was listed on the New York Stock Exchange on January 16, 1969 More than 3,500 franchised and company-owned restaurants were in worldwide operation when Heublein Inc acquired KFC Corporation on July 8, 1971, for 5 million

Kentucky Fried Chicken became a subsidiary of RJ Reynolds Industries, Inc (now RJR Nabisco, Inc), when Heublein Inc was acquired by Reynolds in 1982 KFC was acquired in October 1986 from RJR Nabisco, Inc by PepsiCo, Inc, for approximately 0 million

In January 1997, PepsiCo, Inc announced the spin-off of its quick service restaurants -- KFC, Taco Bell and Pizza Hut -- into an independent restaurant company, Tricon Global Restaurants, Inc In May 2002, the company announced it received shareholders' approval to change it's corporation name to Yum! Brands, Inc The company, which owns A&W All-American Food Restaurants, KFC, Long John Silvers, Pizza Hut and Taco Bell restaurants, is the world's largest restaurant company in terms of system units with nearly 32,500 in more than 100 countries and territories

Until he was fatally stricken with leukemia in 1980 at the age of 90, the Colonel traveled 250,000 miles a year visiting the KFC restaurants around the world

And it all began with a 65-year-old gentleman who used his 5 Social Security check to start a business

肯德基服务英语

菜单Menu

经济豪华餐Meal

 Roasted chicken burger combo黄金烤鸡腿堡套餐

 Mini burger combo田园脆鸡堡餐

 Extra tasty crispy burger combo劲脆鸡腿堡餐

 Zinger burger combo香辣鸡腿堡餐

 Mexican Twister combo墨西哥鸡肉卷餐

 Dragon Twister combo老北京鸡肉卷餐

 New Orleans roast wings combo新奥尔良烤翅餐

 Hot wing combo香辣鸡翅餐

 Bucket meal外带全家桶

快乐儿童餐Kid’s meal

 A set：Nugget+Mashed Potato+Mirinda

 B set：Original Recipe+French Fries+Mirinda

 C set：Mini Burger+French Fries+Mirinda

鸡类产品Chicken Products

 Original Recipe吮指原味鸡

 Hot Wings香辣鸡翅

 New Orleans roast wings新奥尔良烤翅

 Zinger burger香辣鸡腿堡

 Extra tasty crispy劲脆鸡腿堡

 Mini Burger田园脆鸡堡

 Mexican Twister墨西哥鸡肉卷

 Dragon Twister老北京鸡肉卷

 Popcorn Chicken劲爆鸡米花

 Nuggets上校鸡块

 Roasted chicken burger黄金烤鸡腿堡

早餐Breakfast

 Egg & Pork Congee皮蛋瘦肉粥

 Chicken & Mushroom Congee香菇鸡肉粥

 Seafood & Egg Congee海鲜蛋花粥

 Egg & Pork Floss Twister鸡蛋肉松卷

 Egg & Pork Sausage Twister鸡蛋猪柳卷

早餐优惠组合Braekfast Combo

 Cheese & Egg Burger Combo芝士蛋堡餐

 Mini burger combo田园脆鸡堡餐

 Mini burger with Egg combo田园脆鸡堡加蛋

 Pork & Egg Burger combo猪柳蛋堡餐

 Congee & Potato Stix Combo花式粥餐

 Egg & Pork Floss Twister Combo鸡蛋肉松卷餐

 Egg & Pork Sausage Twister Combo鸡蛋猪柳卷餐

早餐饮料及配餐Drinks & Side Items

 Orange Juice都乐鲜橙汁

 Fresh Milk/ Hot Milk鲜牛奶/热牛奶

 Milk Tea奶茶

 Potato Stix香脆薯棒

 French Fries薯条

 Mashed Potato土豆泥

 Corn on the cob香甜粟米棒

 Egg & Vegetable Soup芙蓉鲜蔬汤

 Dinner Roll胡萝卜餐包

 Corn Salad玉米沙拉

 Seasonal Vegetable四季鲜蔬

Dessert甜点

 Ice Cream Cone脆皮甜筒 Chocolate/Blueberry巧克力/蓝莓

 Sundae圣代Chocolate/Strawberry巧克力/草莓

 Egg Tart葡式蛋挞

Drinks饮料

 Pepsi Cola百事可乐

 Seven-up七喜

 Mirinda美年达

 Ice Tea雀巢冰爽茶

 Ice Tang雀巢橙C

 Coffee咖啡

 Tea红茶

 Milo美禄

 Tang橙汁

 Milk牛奶

 Nine Lives Juice九珍果汁

 Good Balance Tea清衡茶

Condiments & Common Restaurant Items调味品和日常用品

 Ketchup番茄酱

 Coffee mate奶精

 Sugar糖

 Sweet & Sour Sauce糖醋酱

 Sweet Chili Sauce甜辣酱

 Napkin/Tissue餐巾纸

 Stirrer搅拌棒

 Straw吸管

 Toothpick牙签

 Spoon勺子

 Tray托盘

 Cup杯子

服务七步曲

欢迎光临Greeting

 Good morning Welcome to KFC!早上好，欢迎光临肯德基！

 May I help you, sir能为您效劳吗，先生？

 May I take your order now您现在要点餐么？

 Welcome to KFC May I take your order 欢迎光临肯德基，您现在要点餐么？

 Hello! KFC Restaurant at your service!您好，肯德基餐厅为您服务

 Excuse me, madam, what can I do for you我可以帮你什么忙么，女士？

点餐Ordering

 Would you like anything else还需要我为您点什么吗？

 Could you repeat the order, please请重复一下您点的餐，好吗？

 How many cups would you like to have, sir您要几杯，先生？

 May I know how many people请问一共几位用餐？

 Well, I would like to suggest you get it to take away if you are in hurry如果您赶时间的话，我建议您打包。

 What would you like to drink, sir先生，您想喝点什么饮料？

 Would you have it here or for take away请问您在这里吃还是打包？

 Would you like to have a set meal or order them separately请问您是要套餐还是单点 ？

建议性销售Suggestive selling

 Would you like some soup, madam您要点汤么，女士？

 Would you like to try our latest promotion您想尝尝我们的新产品吗？

 Well, I would like to suggest the bucket meal, sir我向您推荐我们的全家餐，先生

 This bucket would be a perfect choice for a family of three我认为这份全家餐适合三口之家。

 If you prefer a light burger, the Mini Burger Combo would be a good option如果您喜欢清淡一点的汉堡，我建议您来个田园脆鸡堡餐。

 We have a variety of chicken foods我们有各种鸡类产品可供选择。

 Would you like one more order of French Fries要不要再来份薯条？

找零和结账change and check-out

 Do you have 50 fen请问您有5毛钱吗？

 Here is your change, miss这是您的找零，**。

 I’m sorry we don’t accept foreign currency很抱歉我们不收外币。

 It is very kind of you, sir, but we are not allowed to accept tips先生，您真是太好了，但我们不能收小费。

 Sorry, we can’t accept this, it is counterfeit抱歉，这是假币。

 Thank you, thirty eight yuan & fifty fen, please总共是385。

 You have ordered 2 bucket for 116 yuan Is that right您订了两个全家桶一共是116元，请问还需要什么吗？

呈递餐饮，感谢顾客Closing

 Every Kids Fun Meal comes with a free toy儿童餐有玩具送

 Have a nice meal祝您用餐愉快

 Have a pleasant weekend, sir祝您周末愉快，先生

 Hope you enjoy the meal希望您吃得开心

 It is a pleasure to be of service为您服务我很荣幸。

 Always at your service, madam欢迎下次光临，女士

 My pleasure乐意为您效劳

大厅服务Lobby service

 Could you please wait in line, sir先生，请您排队等候好吗

 Excuse me, sir, may I take these away对不起，先生，我可以把这些空盘子收走吗

 Go straight ahead and turn left, and you will get to the washroom洗手间一直走然后左转

 Sorry ,sir, this is a non-smoking restaurant Sorry for any inconvenience先生，对不起，请勿吸烟

 May I suggest that you keep an eye on your handbag请保管好您的手提袋

 Miss, do you mind sharing this table with others**，别的客人想和你共用这张桌子，好吗

 We open from 7:00 in the morning until 23:00我们的营业时间是从早上7：00到晚上23：00

 Would you like a baby chair for your child要不要给您的小孩拿张婴儿椅

顾客抱怨处理Service Recover

 Could you wait a minute请等一分钟左右，好吗

 Sorry, madam, I am afraid that you have to wait for about two minutes Do you mind taking a seat here first对不起，女士，得等两分钟左右，请您先到那边座位上座下好吗

 I’ll get the manager for you He’ll be glad to help you我去把经理叫过来，他会很乐意帮助你

 I’m terribly sorry, sir, there may have been a mistake非常抱歉，可能弄错了，我向您表示道歉

 Beg your pardon, could you repeat that对不起，我没听请，重复一下好吗

 I’m sorry I made a mistake with your order, madam夫人，很抱歉我下错单了

首先会让你自我介绍，你就简单介绍下自己就好了，记住一定要说自己的工作经历，接下来就是一些提问了

1你为什么来肯德基，这个可以说喜欢这里的工作环境或者像锻炼下，可能也会问你是怎么知道肯德基招人的，还有就是有没有朋友在肯德基工作，他们跟你说了什么关于肯德基的事，这个一定要说有，然后就说朋友们说肯德基管理比较严格但是在这里工作很快乐

2以前的工作经历问你为什么结束了上一份工作

3你认为上一份工作给你什么经验，这个就说要服务热情啊，微笑啊等等

4你在学校的工作，这个说在学生会的工作，尽量说得有工作能力

5最重要的就是时间问题了，面试经理会问你可不可以在某个时间段工作，如果你真的想在这里干的话就说可以，有困难的话说自己可以克服

6说说自己的兴趣爱好

大概就这些了，面试的时候一定要面带微笑，不要紧张，回答问题的时候看着经理的眼睛~我前几天刚刚通过了肯德基的面试，下个星期就能上班了，祝你好运，加油哦~~~^0^

以上就是关于在肯德基工作应该掌握哪些基本英语全部的内容，包括:在肯德基工作应该掌握哪些基本英语、肯德基的英文全名拼写是什么肯德基在中国的发展历程、求肯德基餐厅服务英语口语及一般食物英语等相关内容解答，如果想了解更多相关内容，可以关注我们，你们的支持是我们更新的动力！