形成专业水平,提升整体服务质量 区金融开放,银行应引进这课程来协助银行系
PROMOTION—— 统进行一系列的改善、提升和导向更高的阶
籍适当营销策略,以提升客户品牌认知 层。早在1990年UPS战略已成功协助香港多
STRATEGY—— 家本地银行在金融开放时,取得不错成绩;
从上个世纪90年代到新世纪,这十几年是中国大陆营销发展最快的一个阶段,也诞生了很多伟大的营销传播概念,它们或一举成就了一个企业、一个品牌,或一举转变了市场运行规则。经整理得出十大营销传播概念,这些看似简单而且“过时”却创造奇迹的营销概念,在大家都在“拼体力”(如渠道争夺战、价格战、促销战等)的时下,这些本不该被大家忽视却正在被大家忽视的经典案例综合在一起应该会给中国的营销人一些深刻启发的,值得新世纪的营销者们再度深思。一、白加黑—治疗感冒,黑白分明
1995年,“白加黑”上市仅180天销售额就突破1.6亿元,在拥挤的感冒药市场上分割了15%的份额,登上了行业第二品牌的地位,在中国大陆营销传播史上,堪称奇迹。这一现象被称为“白加黑”震撼,在营销界产生了强烈的冲击。
一般而言,在同质化市场中,很难发掘出“独特的销售主张”(USP)。感冒药市场同类药品甚多,市场已呈高度同质化状态,而且无论中、西成药,都难于做出实质性的突破。康泰克、丽珠、三九等“大腕”凭借着强大的广告攻势,才各自占领一块地盘,而盖天力这家实力并不十分雄厚的药厂,竟在短短半年里就后来者居上,其关键在于崭新的产品概念。
“白加黑”是个了不起的创意。它看似简单,只是把感冒药分成白片和黑片,并把感冒药中的镇静剂“扑尔敏”放在黑片中,其他什么也没做;实则不简单,它不仅在品牌的外观上与竞争品牌形成很大的差别,更重要的是它与消费者的生活形态相符合,达到了引发联想的强烈传播效果。
在广告公司的协助下,“白加黑”确定了干脆简练的广告口号“治疗感冒,黑白分明”,所有的广告传播的核心信息是“白天服白片,不瞌睡;晚上服黑片,睡得香”。产品名称和广告信息都在清晰地传达产品概念。
二、舒肤佳——后来者居上称雄香皂市场
1992年3月,“舒肤佳”进入中国市场,而早在1986年就进入中国市场的“力士”已经牢牢占住香皂市场。后生“舒肤佳”却在短短几年时间里,硬生生地把“力士”从香皂霸主的宝座上拉了下来。根据2001年的数据,舒肤佳市场占有率达41.95%,比位居第二的力士高出14个百分点。
舒肤佳的成功自然有很多因素,但关键的一点在于它找到了一个新颖而准确的“除菌”概念。
在中国人刚开始用香皂洗手的时候,舒肤佳就开始了它长达十几年的“教育工作”,要中国人把手真正洗干净——看得见的污渍洗掉了,看不见的细菌你洗掉了吗?
在舒肤佳的营销传播中,以“除菌”为轴心概念,诉求“有效除菌护全家”,并在广告中通过踢球、挤车、扛煤气罐等场景告诉大家,生活中会感染很多细菌,用放大镜下的细菌“吓你一跳”。然后,舒肤佳再通过“内含抗菌成分‘迪保肤’”之理性诉求和实验来证明舒肤佳可以让你把手洗“干净”,另外,还通过“中华医学会验证”增强了品牌信任度。
三、脑白金——吆喝起中国礼品市场
在中国,如果谁提到“今年过节不收礼”,随便一个人都能跟你说“收礼只收脑白金”。脑白金已经成为中国礼品市场的第一代表。
睡眠问题一直是困扰中老年人的难题,因失眠而睡眠不足的人比比皆是。有资料统计,国内至少有70%的妇女存在睡眠不足现象,90%的老年人经常睡不好觉。“睡眠”市场如此之大,然而,在红桃K携“补血”、三株口服液携“调理肠胃” 概念创造中国保健品市场高峰之后,在保健品行业信誉跌入谷底之时,脑白金单靠一个“睡眠”概念不可能迅速崛起。
作为单一品种的保健品,脑白金以极短的时间迅速启动市场,并登上中国保健品行业“盟主”的宝座,引领我国保健品行业长达五年之久。其成功的最主要因素在于找到了“送礼”的轴心概念。
中国,礼仪之邦。有年节送礼,看望亲友、病人送礼,公关送礼,结婚送礼,下级对上级送礼,年轻人对长辈送礼等种种送礼行为,礼品市场何其浩大。脑白金的成功,关键在于定位于庞大的礼品市场,而且先入为主地得益于“定位第一”法则,第一个把自己明确定位为“礼品”——以礼品定位引领消费潮流。
As the logistics industry is involved in a multi-link, involving a wide range of business services scattered areas of logistics enterprises in the services provided by the object and scope has its limitations, and a lot of logistics demand, but it is difficult to find logistics services side. The fundamental reason for this is that the original logistics organization no longer suited to modern society, cross-sectoral and trans-regional, numerous supply and demand side, a huge number, at any time in the characteristics. The emergence of Internet marketing solution that the conflicts between supply and demand, B to B and B to C mode of operation so that the two sides of supply and demand, quickly and easily reached logistics services.With the concept of network marketing in the infiltration of the logistics industry and development, at present, most of the logistics enterprises have realized the importance of network marketing and have chosen a network marketing strategy, in the online business. United Parcel delivery service company (UPS) is the successful application of one of the network marketing business. When UPS aware of the advantages of online marketing strategy, we will go with the tide of the use of this strategy. The successful use of Internet marketing, UPS services to more accurate and more humane, nearly 14 million daily package delivery location and time-to-clear, real-time display in front of customers. Web business in the beginning, only less than l0% of the small-business customers using the Internet. After several years of rapid development, the proportion has now increased to nearly 65 percent, but there are more than 70 percent of new business from the network. UPS timely e-revolution, the company's "popularity" is bustling, the company's business competitiveness has been an unprecedented increase. At present, every day millions of customers through UPS company Web site mail delivery situation.
In view of this, application network marketing strategy logistics enterprises can really bring enormous business opportunities. In this paper, modern logistics and marketing network for the theoretical analysis, supported by the actual logistics network marketing business case as a reference, for logistics enterprises develop their own characteristics of the corresponding online marketing strategies, logistics enterprises to promote the healthy and stable development.
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