学信网用户名和密码都忘了，该怎么办？

可以进入到学信网的官方网站，在登录界面中点击找回用户名然后输入个人的身份信息根据步骤提示完成找回用户名和密码。具体的找回方法如下：

1、打开学信网的登录界面，点击下面的找回用户名按钮。

/iknow-pic.cdn.bcebos.com/3b292df5e0fe99253139a1013ba85edf8db171ae"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3b292df5e0fe99253139a1013ba85edf8db171ae?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3b292df5e0fe99253139a1013ba85edf8db171ae"/>

2、在出现的页面中输入个人的身份z号码和姓名等信息以后点击确定按钮。

/iknow-pic.cdn.bcebos.com/8644ebf81a4c510f98992a4b6f59252dd42aa506"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8644ebf81a4c510f98992a4b6f59252dd42aa506?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8644ebf81a4c510f98992a4b6f59252dd42aa506"/>

3、页面跳转以后可以看到找回用户名成功的提示，点击下面的登录按钮。

/iknow-pic.cdn.bcebos.com/b219ebc4b74543a97047329d11178a82b9011407"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b219ebc4b74543a97047329d11178a82b9011407?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b219ebc4b74543a97047329d11178a82b9011407"/>

4、页面跳转以后就可以看到学信网的用户名了，此时点击下面的找回密码按钮。

/iknow-pic.cdn.bcebos.com/b90e7bec54e736d15915455994504fc2d5626959"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b90e7bec54e736d15915455994504fc2d5626959?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b90e7bec54e736d15915455994504fc2d5626959"/>

5、在出现的页面中输入刚才登录界面显示的用户名和验证码点击确定按钮。

/iknow-pic.cdn.bcebos.com/faedab64034f78f01c0d53a276310a55b3191c59"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/faedab64034f78f01c0d53a276310a55b3191c59?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/faedab64034f78f01c0d53a276310a55b3191c59"/>

6、页面跳转以后可以看到有两种找回密码的方式，点击一种进入。

/iknow-pic.cdn.bcebos.com/241f95cad1c8a786662b835f6809c93d70cf505a"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/241f95cad1c8a786662b835f6809c93d70cf505a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/241f95cad1c8a786662b835f6809c93d70cf505a"/>

7、在出现的页面中选择学信网的账号以及输入姓名和证件号码点击确定。

/iknow-pic.cdn.bcebos.com/267f9e2f0708283812071445b799a9014c08f15d"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/267f9e2f0708283812071445b799a9014c08f15d?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/267f9e2f0708283812071445b799a9014c08f15d"/>

8、此时可以看到学信网显示的找回密码信息已经提交成功，打开页面中的邮箱进入。

/iknow-pic.cdn.bcebos.com/0e2442a7d933c8950ff7502ade1373f0830200d2"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0e2442a7d933c8950ff7502ade1373f0830200d2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0e2442a7d933c8950ff7502ade1373f0830200d2"/>

9、进入到该邮箱点开学信网发来的邮件里面的链接。

/iknow-pic.cdn.bcebos.com/b21c8701a18b87d62e4e634e080828381f30fd57"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b21c8701a18b87d62e4e634e080828381f30fd57?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b21c8701a18b87d62e4e634e080828381f30fd57"/>

10、在出现的页面中输入新的密码以后点击确定按钮。

/iknow-pic.cdn.bcebos.com/0823dd54564e925849b34ebf9382d158cdbf4ed8"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0823dd54564e925849b34ebf9382d158cdbf4ed8?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0823dd54564e925849b34ebf9382d158cdbf4ed8"/>

11、这时就可以看到页面已经出现找回密码 *** 作成功了。

/iknow-pic.cdn.bcebos.com/7aec54e736d12f2ecf5e663140c2d5628535680c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/7aec54e736d12f2ecf5e663140c2d5628535680c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/7aec54e736d12f2ecf5e663140c2d5628535680c"/>

1、在登陆界面选择注册学信网按钮，进入注册界面，下拉网页到最低部，点击忘记密码选项。

2、进入找回密码界面，输入你的用户名（注册时的手机号，邮箱都可以）和图片验证码，点击确定按钮。

3、选择一种经常使用的工具验证，比如手机号，点击后面的立即找回按钮。

4、输入验证码，你的手机号，姓名和身份z号点击确定按钮。

5、进入密码界面，手机会收到一个验证码，输入界面文本框最下面一行，然后输入两次新密码，点击确认按钮，完成密码重置。

---